Razabaji FAQ – All Your Questions Answered in One Place

No, each person is only permitted one account on razabaji. Creating multiple accounts may result in all accounts being suspended and balances forfeited. Any bonus benefits will also be cancelled. If you're having trouble, please contact support.

KYC (Know Your Customer) is an identity verification process. Before making your first withdrawal, you will need to submit a copy of your national ID or passport. This keeps your account secure and helps prevent fraudulent transactions. Verification is typically completed within 24–48 hours.

Yes, after logging in you can update your email address or mobile number from Account Settings. Identity verification is required before any changes are made, and support team approval may be needed.

After logging in On the deposit page Select your preferred payment method. razabaji supports mobile banking, e-wallets, and bank transfers. Enter the amount and follow the on-screen instructions to complete your payment. Credits are usually instant.

The minimum deposit amount at razabaji varies by payment method. For more details, Deposit page or contact our support team.

Razabaji processes withdrawals quickly. Mobile banking and e-wallet transfers typically arrive within 1 to 24 hours. Bank transfers may take 1–3 business days. Having your KYC verification completed speeds up the process.

Deposits are usually credited within a few minutes. If more than 30 minutes have passed:

• Save a screenshot or reference number of the transaction
• Contact support via Live Chat
• Sending proof will help resolve the issue faster

At razabaji Register After registering, your welcome bonus is automatically credited to your account upon making your first deposit. Some bonuses may require a promo code. On the Promotions page View current offers.

A wagering requirement means you must place bets a set number of times before withdrawing bonus funds. For example, a BDT 1,000 bonus with a 30x wagering requirement means you need to wager BDT 30,000 in total. Terms vary by bonus — for details, in the Terms & Conditions available.

A percentage of your net losses over a set period (weekly or monthly) is returned to you as cashback. VIP users receive a higher cashback rate. On the VIP page Learn more.

Generally, only one active bonus is allowed at a time. You can claim the next bonus once the wagering requirement for the current one is complete. Full terms in the Terms & Conditions to find out more.

At razabaji, you'll find:

• Slots: Thousands of video slots, jackpot slots, and classic slots
• Live Casino: Live Baccarat, Roulette, Blackjack & Game Shows
• Sports Betting: cricket, football, tennis, and many more sports
• Poker & Table Games

Yes, all game outcomes at razabaji are determined by an RNG (Random Number Generator) — a certified technology that guarantees fully random and unbiased results. Our game providers are internationally licensed and regularly audited by independent third parties.

On the Bet page You can bet on more than 30 sports including cricket, football, tennis, badminton, and e-sports. In-play betting is also available during live matches.

Yes, razabaji takes your personal data security seriously. We use 256-bit SSL encryption, and your information is never sold or shared with third parties. Learn more in the Privacy Policy available.

Change your password immediately and notify our support team. razabaji will temporarily lock your account and launch an investigation. To stay protected going forward, keep two-factor authentication (2FA) enabled.

Yes, razabaji operates under an internationally recognized license. All games and transactions are regularly verified through third-party audits. To learn more about us About Us See page.

After logging in, go to Account Settings → Responsible Gaming → Deposit Limits. Set your daily, weekly, or monthly limit. Limit reductions take effect immediately; increases require a 72-hour waiting period. Learn more On the Responsible Gaming page available.

Go to Account Settings → Responsible Gaming → Self-Exclusion and choose a period ranging from 6 months to permanent. Once activated, it cannot be cancelled before the period ends. This is an effective way to stay in control of your gaming habits.

The key signs are: spending beyond your budget, chasing losses with more bets, hiding your activity from family, and being unable to stop gaming. If you notice these signs, On the Responsible Gaming page or contact our support team.